SIGN UP TO RECEIVE THE LATEST POSTS VIA EMAIL!Chase Identity Protection Review
August 5, 2008
I was asked to do a review of Chase’s Identity Protection offering by a reader Toby. Since Chase offers a 30 day free trial, I signed up about a month ago and wanted to do a quick review on it.
For just under $12 a month you get unlimited access to your credit scores and reports from all 3 bureaus. They also montior changes to your credit file daily. There is also a $100,000 fraud expense reimbursement if you ever become a victim of identity fraud. If that does happen you receive access to a personal fraud specialist to work with to solve any issues.
What is important to me is the real time monitoring of my credit data. Don’t get me wrong, free credit reports are great, but by the time you check a report the damage could already have been done. With Chase, they sent me an email the day I opened a new credit card account letting me know that a new account was opened in my name. What was cool was that I could dispute the alert right there if I had not opened the account that I received the alert for. Most other identity protection sites tell you to call the credit bureau and don’t want to help you out.
I was able to pull my credit reports multiple times without issue. The site also does a very good job of explaining to you how your credit score is compiled and what things you can do over time to improve it. Obviously I wasn’t a victim of fraud within the first 30 days I tried it so I can’t comment on the persoal fraud assistant, but overall I was happy with the service that they provide. I decided to keep the Chase Identity Protection and cancel the service I had from Experian. For the money Chase offers me more features and fraud services, should I need them.
If you currently don’t have any fraud protection offering, I would suggest that check out Chase’s Identity Protection. Or at least just try it free for 30 days to see if it is something you may find useful.
NOTE: For posts that contain bonuses, be sure to read the post for bonus expiration dates. Links may work but the bonus may have expired.
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I signed up for Chase Identity protection about two months ago. When I signed up on the phone, I thought my monitoring started then. However, I found out later that it doesn’t start when you sign up; which is why I writing this. When I signed up, the person on the phone never explained to me that my monitoring does not start until, I receive my welcome packet and fill out a form in the welcome packet and send it in to request a credit report. I found out today, there is four ways to start the process of getting the credit report for Chase to start your fraud monitoring. you only find this out by reading the welcome packet. Most people, I think are like me, when signing up for a program, the person whom is explaining the program tells you all the important information about the program. Therefore, why read the welcome packet. (Naive of me and them)
For my naivete, for the past two months, I have paid Chase their money only to find out they were not even monitoring my identity. I was paying for nothing, and had I not call just because. I would have paid for years and not known that my identity was not being monitored.
So, I wonder how many other people out there that are paying Chase to monitor their identity for nothing. I feel this is another way that that big business is preying off of their consumers. Using the fine print to get over on a consumer. They will not call you to say, “Hey Sir or Ma’am, you are paying for a service, but we are not proving that service.” ” But, here is the reason why we are not proving that service.”
I wrote this letter to try to get the word out to people just like me who was not explained that they needed to send in a piece of paper, change to online, or make a phone call to start their service of fraud monitoring.
I have Chase Identity Theft Protection and would like to share my experiences.
One day, they call and ask me have I used my Chase card to purchase an airline ticket with Mexican Airline. I said “No” becasue I didn’t. Then rep closed my Chase card and processed replacement card with new card number. It was my lucky day.
I had wrong information on my credit report, which is derogatory/collection account and I do not have any account with this place. When I contact them, a rep took the information and told me they will take care of it and I do not need to do anything. Just wait for the result, it takes about 4 to 6 weeks and get it in the mail. Later I received a mail, and it stated they investigated and removed those wrong information from my credit report. Chase did all work for me.
I went for shopping and charged unusual amount on my Chase card. I contact Chase and told rep that I am making a large purchases at store A, B, and C today and tomorrow and estimate amount will be $______. Therefore, all my purchases are went through. It is important to let the bank/credit company know when you are going to charge large amount or use at unusual places and area. If not they detect it as ID Theft.